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Terms and Conditions

RathorenSav Wala Terms & Conditions

Welcome to Rathore Sev Wala!
By accessing our website, you agree to the following terms and conditions:

  1. General Information
    This site is operated by Rathore Sev Wala. “We,” “us,” and “our” refer to Rathore Sev Wala. Using our site or purchasing from us means you agree to our Terms.

  2. Use of the Website
    You confirm that you are of majority age or have parental consent for use. You agree not to use our products for unlawful purposes.

  3. Product Information
    We strive to display accurate product details, but cannot guarantee exact colors due to device variations. Prices are subject to change without prior notice.

  4. Orders & Payment
    We reserve the right to refuse or alter orders at our discretion. Payment details provided must be accurate and current.

  5. Shipping & Delivery
    Estimated delivery times are for reference only and not guaranteed. Customers are responsible for providing accurate delivery details.

  6. Returns & Refunds
    Please refer to our Return & Refund Policy for complete information regarding returns and refunds.

  7. Intellectual Property
    All website content is the property of Rathore Sev Wala and may not be reproduced or used without prior written permission.

  8. Limitation of Liability
    Rathore Sev Wala is not liable for direct, indirect, incidental, or consequential damages arising from the use of our website or products. Liability is limited to the maximum extent permitted by law.

  9. Governing Law
    These terms are governed by the laws of India.

  10. Changes to Terms
    We may update these terms at any time without prior notice. Continued use of our website signifies your acceptance of any changes.

  11. Contact Information
    Address: 124, Shristi Vila, Silicon City, Near Club House, Rao, Rau, Madhya Pradesh 452012
    Email: Rathoresevwala810@gmail.com
    Phone: +91 81095 85033
    Working Hours: Monday - Sunday, 11:00 AM – 11:00 PM

Rathore Sav Wala Policies

Welcome to Rathore Sev Wala!
Thank you for choosing Rathore Sev Wala. By accessing or using our website, you agree to comply with and be bound by the following policies.

  1. Return Period
    You have 7 days from the date of delivery to request a return or exchange. Items must be unused, in their original packaging, and include all tags.

  2. Non-Returnable Items
    Returns are not accepted for:

    • Perishable items (e.g., food, snacks)
    • Personalized or custom-made products
    • Gift cards and sale items

  3. Refund Process
    Once we receive and inspect your returned item, we will notify you of the approval status. Approved refunds will be issued to your original payment method within 5–7 business days.

  4. Exchanges
    We offer free exchanges for defective or damaged items. Please contact us within 7 days of receiving your item for assistance.

  5. Return Shipping Costs
    Return shipping is the customer's responsibility unless the return is due to our error. We can provide a prepaid return label, with the cost deducted from your refund.

  6. How to Request a Return
    To initiate a return, please contact us at Rathoresevwala810@gmail.com or call +91 81095 85033 with your order number and reason for the return.

Shipping Policy

  1. Order Processing
    All orders are processed within 1–3 business days (excluding weekends and holidays). In case of high order volume, shipment delays may occur, and we will contact you if your order will be delayed significantly.

  2. Shipping Rates & Delivery Estimates

    • Standard Shipping: 5–7 business days
    • Express Shipping: 2–3 business days (additional charges apply)
      Delivery delays can occasionally occur due to unforeseen circumstances.

  3. Order Tracking
    You will receive a Shipment Confirmation email with your tracking number(s) within 24–48 hours of your order being shipped.

  4. Customs, Duties, and Taxes
    All customs, duties, and taxes are the customer’s responsibility.

  5. Damages
    Rathore Sev Wala is not liable for products damaged or lost during shipping. Please file a claim with the carrier and save all packaging for inspection if you receive a damaged item.

  6. Missing or Lost Packages
    If your package has not arrived within the estimated delivery timeframe, contact us at +91 81095 85033 or Rathoresevwala810@gmail.com for assistance.

  7. Contact Us
    For any shipping questions, please email Rathoresevwala810@gmail.com.

Privacy Policy

Your Privacy is Important to Us
This Privacy Policy explains how Rathore Sev Wala collects, uses, and safeguards your information.

  1. Information We Collect

    • Personal Information: Name, email, phone, shipping and billing address, payment details.
    • Order Information: Purchase history and details.
    • Usage Data: Website interactions, IP addresses, and browser information.
    • Cookies: Used to personalize and improve the website experience.

  2. Use of Information

    • To Process Orders: Use personal and payment info to fulfill orders.
    • To Communicate: Provide order updates and respond to inquiries.
    • To Improve Services: Analyze usage data to enhance the website experience.

  3. Protection of Information
    We implement secure encryption methods (SSL) and restrict access to personal data to authorized personnel only.

  4. Sharing of Information

    • Service Providers: Shared with third-party service providers as needed.
    • Legal Compliance: Disclosed if required by law.
    • Business Transfers: Information may transfer in the event of a merger or acquisition.

  5. Your Rights

    • Access and Update: Review and update information in your account.
    • Opt-Out: Unsubscribe from marketing communications.
    • Request Deletion: Contact us to request data deletion, subject to legal requirements.

  6. Cookies
    You can manage cookie preferences through your browser, though disabling cookies may limit site functionality.

  7. Third-Party Links
    Our site may contain links to other websites. We are not responsible for their privacy practices.

  8. Children’s Privacy
    We do not collect data from children under 13. If you believe we have data from a child, please contact us immediately.

  9. Policy Updates
    We may update this policy from time to time. Continued site use signifies acceptance of any changes.

  10. Contact Us
    Email: Rathoresevwala810@gmail.com
    Phone: +91 81095 85033
    Address: 124, Shristi Vila, Silicon City, Near Club House, Rao, Rau, Madhya Pradesh 452012